Department for Victorian Communities - Youth Central

In 2003, DVC recognised the need to rationalise and consolidate the Government’s existing web based communications targeted at young people. It was envisioned that a single conduit for connecting young people to key information and services could be provided online.

User experience design

The Department for Victorian Communities appointed Eclipse to undertake research into the needs of young people and to develop an information architecture and subsequently a website that was tested and validated by young people. As User Experience Lead I was responsible for the research and user requirements which involved extensive online surveys, focus groups and interviews with young people around Victoria. I lead the development of a user centred information architecture and site design resulting in an award winning site.